a research agenda through a STIN framework
Shachaf, P. and Rosenbaum, H. 2009. Online social reference: a research agenda through a STIN framework. Paper presented at the iConference, (Chapel Hill, NC, February 08-11, 2009). ACM, New York, NY. DOI= http://ischools.org/images/iConferences/shachaf-rosenbaum_iconf091.pdf
2009