The character, functions, and styles of instant messaging in the workplace
Integrating communication and information through ContactMap
ContactMap
Communications of the ACM
ACM Transactions on Computer-Human Interaction
Proceedings of the 2002 ACM conference on Computer supported cooperative work - CSCW ’02
Steve Whittaker
John Hainsworth
Mike Creech
Candace Kamm
Diane J. Schiano
Bonnie A. Nardi
Keeping in Touch by Technology: Maintaining Friendships After a Residential Move
Exploring Bilingual, Task-oriented, Document-centric Chat
As technophobia disappears
Cloudy Forecast: An Exploration of the Factors Underlying Shared Repository Use