Information use of service technicians in difficult cases
Collaboration with Lean Media
Proceedings of the 2000 ACM conference on Computer supported cooperative work - CSCW ’00
Proceedings of the conference on Human factors in computing systems - CHI ’03
Daniel G. Bobrow
Jack Whalen
Toru Ishida
Takeshi Shinohara
Makoto Yokozawa
Toward Understanding New Feature Request Systems As Participation Architectures for Supporting Open Innovation
Socially Embedded Work: A Study of Wheelchair Users Performing Online Crowd Work in China