Basics of qualitative research: Grounded theory procedures and techniques.
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
Computer Supported Cooperative Work (CSCW)
Juliet M Corbin
Susan Leigh Star
"Not by Money Alone": Social Support Opportunities in Medical Crowdfunding Campaigns
Privacy as Articulation Work in HIV Health Services
We Are Dynamo: Overcoming Stalling and Friction in Collective Action for Crowd Workers
Avaliação docente por meio de grupos focais: protótipo de ferramenta de chat para apoio a coleta e análise de dados qualitativos