Large-Scale Multi-agent-Based Modeling and Simulation of Microblogging-Based Online Social Network
Data-Driven Analytical Tools for Characterization of Productivity and Service Quality Issues in IT Service Factories
Using Social Analytics for Studying Work-Networks: A Novel, Initial Approach
Building Socially Connected Skilled Teams to Accomplish Complex Tasks
GraPhys: Understanding Health Care Insurance Data through Graph Analytics
Social Network Analyses in Organizations: Challenges and Approaches for Studying Work Networks
Journal of Service Research
Vagner Figueredo de Santana
Claudio Santos Pinhanez
Victor Fernandes Cavalcante
Rogerio Abreu de Paula
L. G. MOYANO
Marcia Ito